1. Personal Effectiveness

Have you often found yourself thinking:

  • I could be doing so much more with my life
  • Am I really living my life’s purpose?
  • Do I even know what my true purpose is?
  • Am I on the right career path?
  • Am I at the top of my game personally and professionally?
  • How do I take my life from average to great?

We offer Individual coaching, which provides one-on-one customised opportunities for personal and professional development. It is a safe, focused space to raise your self- awareness, and to think about yourself on levels you have not previously. Your dedicated coach will enable you to identify personal and/or business goals, develop strategies and action plans to achieve such goals, and monitor progress towards your Desired Future.

Have you often found yourself thinking:

  • I could be doing so much more with my life
  • Am I really living my life’s purpose?
  • Do I even know what my true purpose is?
  • Am I on the right career path?
  • Am I at the top of my game personally and professionally?
  • How do I take my life from average to great?

We offer Individual coaching, which provides one-on-one customised opportunities for personal and professional development. It is a safe, focused space to raise your self- awareness, and to think about yourself on levels you have not previously. Your dedicated coach will enable you to identify personal and/or business goals, develop strategies and action plans to achieve such goals, and monitor progress towards your Desired Future.

What outcomes you can expect?

  • awareness of self
  • learning from your past and current experience and knowledge
  • addressing the blind spots hindering your development
  • developing new perspectives to address change
  • building constructive everyday practices to a new future
  • and, ultimately personal and professional goal achievement

What outcomes you can expect?

  • awareness of self
  • learning from your past and current experience and knowledge
  • addressing the blind spots hindering your development
  • developing new perspectives to address change
  • building constructive everyday practices to a new future
  • and, ultimately personal and professional goal achievement

2. Team Performance

There is such a richness to be discovered in the diversity of personalities, strengths, experience, and ideas that comes inherent in any team. Our team coaching sessions are designed to harness the collective wisdom of your team, while also challenging you to go beyond your current abilities to function more optimally as one system.

 

Based on your specific organisational needs and required outcomes, our Team coaching sessions can bring into focus such areas as: team dynamics, team problem solving, developing core skills, and managing self within the interpersonal context.

 

Typically, this process brings the following outcomes to your team:

  • Increased interpersonal awareness
  • Greater collaboration and space for creative thinking
  • Safe space to discuss complex issues
  • Design an Operating Reality that is based on appreciation of diversity, shared experiences, collective wisdom, and a results and systems orientation.

There is such a richness to be discovered in the diversity of personalities, strengths, experience, and ideas that comes inherent in any team. Our team coaching sessions are designed to harness the collective wisdom of your team, while also challenging you to go beyond your current abilities to function more optimally as one system.

 

Based on your specific organisational needs and required outcomes, our Team coaching sessions can bring into focus such areas as: team dynamics, team problem solving, developing core skills, and managing self within the interpersonal context.

 

Typically, this process brings the following outcomes to your team:

  • Increased interpersonal awareness
  • Greater collaboration and space for creative thinking
  • Safe space to discuss complex issues
  • Design an Operating Reality that is based on appreciation of diversity, shared experiences, collective wisdom, and a results and systems orientation.

Linda Aiyer is also proud to be trained in Dare to LeadTM, the work of Brené Brown. This has provided her with invaluable tools and approaches to work with personal and professional teams in the areas of:

  • Working with Vulnerability
  • Developing greater Empathy
  • Having Courageous Conversations
  • Living into your Values
  • Understanding and Building Trust
  • Working with Emotion
  • Building Resilience in times of uncertainty and change

Linda Aiyer is also proud to be trained in Dare to LeadTM, the work of Brené Brown. This has provided her with invaluable tools and approaches to work with personal and professional teams in the areas of:

  • Working with Vulnerability
  • Developing greater Empathy
  • Having Courageous Conversations
  • Living into your Values
  • Understanding and Building Trust
  • Working with Emotion
  • Building Resilience in times of uncertainty and change

3. Organisational Solutions

Workshops

We offer a range of workshops on core organisational skills. Each of the topics below can be run as a standalone workshop. This approach offers a more bespoke solution based on the actual needs of your organisation and those whom you are grooming.

Core topics that can be covered include:

  • Critical thinking
  • Enneagram Introduction and Integration (for groups and teams)
  • Self-awareness and self-management
  • Self-confidence
  • Assertiveness
  • Organizational skills (customized to the organisation)
  • Goal setting and planning skills
  • Problem solving in both personal and professional situations
  • Personal Branding
  • Self-Presentation skills
  • Stress Management
  • Time Management
  • Conflict Management
  • Emotional and Social Intelligence

We have access to a vast range of skillsets, based on our extensive network and experience. If you require a specific topic which is not listed above, please speak to us to find out more.

Workshops

We offer a range of workshops on core organisational skills. Each of the topics below can be run as a standalone workshop. This approach offers a more bespoke solution based on the actual needs of your organisation and those whom you are grooming.

Core topics that can be covered include:

  • Critical thinking
  • Enneagram Introduction and Integration (for groups and teams)
  • Self-awareness and self-management
  • Self-confidence
  • Assertiveness
  • Organizational skills (customized to the organisation)
  • Goal setting and planning skills
  • Problem solving in both personal and professional situations
  • Personal Branding
  • Self-Presentation skills
  • Stress Management
  • Time Management
  • Conflict Management
  • Emotional and Social Intelligence

We have access to a vast range of skillsets, based on our extensive network and experience. If you require a specific topic which is not listed above, please speak to us to find out more.

Programmes

Work Readiness/ Integration Programmes

Our Graduate Work Readiness Programme has been designed to address the gaps between qualifications and the workplace and to bridge the gap from learning to earning. It essentially prepares and equips individuals in meeting the demands and expectations of the 21st century workplace as well as managing themselves and life more effectively.

The Programme offers a mix of foundational skills and higher-order competencies for operating at different levels within the organisation.

Our programmes are 3-dimensional in that it covers: Personal Effectiveness (Personality Assessment, Personal Branding, Presentation of Self, Goal Setting, Stress Management); Team Integration (Generational Diversity, Team Communication, Conflict Management, Culture and Shared Purpose), and Organisational Value (Professional Dress, Meeting and Social etiquette, Time Management).

Work Effectiveness Programmes

This Programme is also structured along of the lines of the 3 dimensions being: Personal Effectiveness, Team Integration and Organisational Value. It can be introduced at any level within the organisation, including senior management and executive level. Naturally, the depth of the content will differ as is appropriate for the level that the Programme is aimed at.

The overall purpose being to raise the confidence, knowledge and awareness, capability and capacity (physical, mental, emotional) of the participants, which impacts the quality of their contribution to the organisation’s strategic objectives and bottom-line.

Programmes

Work Readiness/ Integration Programmes

Our Graduate Work Readiness Programme has been designed to address the gaps between qualifications and the workplace and to bridge the gap from learning to earning. It essentially prepares and equips individuals in meeting the demands and expectations of the 21st century workplace as well as managing themselves and life more effectively.

The Programme offers a mix of foundational skills and higher-order competencies for operating at different levels within the organisation.

Our programmes are 3-dimensional in that it covers: Personal Effectiveness (Personality Assessment, Personal Branding, Presentation of Self, Goal Setting, Stress Management); Team Integration (Generational Diversity, Team Communication, Conflict Management, Culture and Shared Purpose), and Organisational Value (Professional Dress, Meeting and Social etiquette, Time Management).

Work Effectiveness Programmes

This Programme is also structured along of the lines of the 3 dimensions being: Personal Effectiveness, Team Integration and Organisational Value. It can be introduced at any level within the organisation, including senior management and executive level. Naturally, the depth of the content will differ as is appropriate for the level that the Programme is aimed at.

The overall purpose being to raise the confidence, knowledge and awareness, capability and capacity (physical, mental, emotional) of the participants, which impacts the quality of their contribution to the organisation’s strategic objectives and bottom-line.

Consulting Services

Linda Aiyer, as well as the majority of her Associates, have acquired extensive experience in the world of business, apart from their roles as Coaches. Based on this, we offer Business Consulting in the following areas:

  • Business Strategy, including Strategy Development and Execution
  • Business and Team Performance
  • Performance Management Tools
  • Change Management
  • Operational Excellence
  • Process Optimisation

Consulting Services

Linda Aiyer, as well as the majority of her Associates, have acquired extensive experience in the world of business, apart from their roles as Coaches. Based on this, we offer Business Consulting in the following areas:

  • Business Strategy, including Strategy Development and Execution
  • Business and Team Performance
  • Performance Management Tools
  • Change Management
  • Operational Excellence
  • Process Optimisation

4. Leadership Development

We connect with leaders as thinking and accountability partners to give you the space to:

  • Understand how you make meaning of your world – your lens on the world
  • Build internal and external capacity for leading people and decision making
  • Function at an optimum level with more ease and skill in this volatile and uncertain environment
  • Understand your current patterns of thinking, feeling and being and consciously create new patterns towards the next level of leadership…

We connect with leaders as thinking and accountability partners to give you the space to:

  • Understand how you make meaning of your world – your lens on the world
  • Build internal and external capacity for leading people and decision making
  • Function at an optimum level with more ease and skill in this volatile and uncertain environment
  • Understand your current patterns of thinking, feeling and being and consciously create new patterns towards the next level of leadership…

5. Assessments

Personality Typing

What is the Enneagram

The Enneagram is a system of nine personality types, internationally recognised as a powerful tool for understanding ourselves and the people in our lives.

It offers profound insights into the way people think, feel and behave. It gives us a deep understanding into the patterns and habits that characterise each personality type. The Enneagram has derived it’s power, credibility and popularity due to its accuracy and depth, as well as the transformational path it offers to reach our highest potential and mastery.  

How can the Enneagram help you as an individual?

As human beings, we learn specific coping strategies early on in our lives to interact with others and to get what we need from the world. Over time, these strategies become our ingrained patterns and way of being, to an extent where they become our automatic responses to life. As you can imagine, these are difficult to change. The Enneagram sheds light on these patterns that control us subconsciously, and in many ways, limit the way we engage with the world. It provides us with a map for freeing ourselves from our automatic, habitual responses, and introduces us to a range of coping strategies that we can consciously choose from…

How can the Enneagram help you as an individual?

As human beings, we learn specific coping strategies early on in our lives to interact with others and to get what we need from the world. Over time, these strategies become our ingrained patterns and way of being, to an extent where they become our automatic responses to life. As you can imagine, these are difficult to change. The Enneagram sheds light on these patterns that control us subconsciously, and in many ways, limit the way we engage with the world. It provides us with a map for freeing ourselves from our automatic, habitual responses, and introduces us to a range of coping strategies that we can consciously choose from…

How can the Enneagram add value to your business?

The Enneagram speaks a language that people from different cultures, ethnicity, nationality, gender, and generations can relate to. Every person will be able to recognise themselves somewhere within the nine personality types; it beings a deepened self-awareness to each individual, and quite importantly, an understanding and compassion for others, and what drives them. The impact of this is that businesses and teams have access to a crucial source of data for relationship building, conflict resolution and the improvement of team dynamics.

There is a renewed appreciation of each other’s uniqueness and diversity, as well as the strengths and unique gifts that each brings to the team. We have found, in our experience of applying the Enneagram in organisations, that knowing the dominant personality type of each other brings a light-heartedness to teams, just from having a greater understanding. More so, the overall effectiveness and performance of the team is elevated, from playing to their strengths and working with each person’s natural gifts and areas of compatibility.

How can the Enneagram add value to your business?

The Enneagram speaks a language that people from different cultures, ethnicity, nationality, gender, and generations can relate to. Every person will be able to recognise themselves somewhere within the nine personality types; it beings a deepened self-awareness to each individual, and quite importantly, an understanding and compassion for others, and what drives them. The impact of this is that businesses and teams have access to a crucial source of data for relationship building, conflict resolution and the improvement of team dynamics.

There is a renewed appreciation of each other’s uniqueness and diversity, as well as the strengths and unique gifts that each brings to the team. We have found, in our experience of applying the Enneagram in organisations, that knowing the dominant personality type of each other brings a light-heartedness to teams, just from having a greater understanding. More so, the overall effectiveness and performance of the team is elevated, from playing to their strengths and working with each person’s natural gifts and areas of compatibility.

The Typing Process

The Enneagram Assessment can be administered as an Online tool or as a face-to-face interaction, depending on your preference and availability.

1. Personality Typing Cards

Linda Aiyer is an internationally certified Enneagram practitioner with the Enneagram in Business (based in the US). We have access to their robust typing process, which utilises interactive personality typing cards, in a face-to-face discussion. You will leave the session with an awareness of your dominant personality type, as well as other types that you are strongly linked to. We follow up this discussion with a professional report that you can use as a reference point going forward, and a in-person debrief session to unpack your dominant characteristics and patterns, and your development path from this point.

2. Online Assessment

We understand that you may be constrained by time, or simply prefer to engage with this process in your own private space. We, therefore offer the option of an online assessment, in partnership with Ennea International, who uses their “Five Lens Development Platform”. You will receive a web link for a 60-minute assessment, and you can access this as your availability permits. Once complete, you will receive a professional report highlighting your current way of being in the world, and your level of operating on key indicators. This will be followed up with a debrief session with a trained practitioner, which can be conducted on a one-on-one basis, or as a team workshop.

The Typing Process

The Enneagram Assessment can be administered as an Online tool or as a face-to-face interaction, depending on your preference and availability.

1. Personality Typing Cards

Linda Aiyer is an internationally certified Enneagram practitioner with the Enneagram in Business (based in the US). We have access to their robust typing process, which utilises interactive personality typing cards, in a face-to-face discussion. You will leave the session with an awareness of your dominant personality type, as well as other types that you are strongly linked to. We follow up this discussion with a professional report that you can use as a reference point going forward, and a in-person debrief session to unpack your dominant characteristics and patterns, and your development path from this point.

2. Online Assessment

We understand that you may be constrained by time, or simply prefer to engage with this process in your own private space. We, therefore offer the option of an online assessment, in partnership with Ennea International, who uses their “Five Lens Development Platform”. You will receive a web link for a 60-minute assessment, and you can access this as your availability permits. Once complete, you will receive a professional report highlighting your current way of being in the world, and your level of operating on key indicators. This will be followed up with a debrief session with a trained practitioner, which can be conducted on a one-on-one basis, or as a team workshop.

Leadership Maturity

The Leadership Maturity Profile (MAP) is a robustly researched and validated instrument for measuring vertical development in leaders. Vertical development considers the growth of new perspectives and the increased ability to handle difficulty and complexity. In today’s context, of unprecedented uncertainty and complexity, this type of development has become critical.

Evidence has shown that vertical development can be traced as a logical sequence of eight stages of maturity (depicted below). Each stage is generally more effective than the one before, and leaders are more capable of functioning at an optimum level with more ease in this ever-changing environment.

The MAP Maturity Profile

The MAP will provide leaders with insight as to what stage of maturity they are operating at, as leaders. We work with this as a Map for the leader’s development and to explore ways to build their next level of capability.

We offer this assessment in association with the Vertical Development Academy (VeDA), and it is based on the research of the highly respected Dr Susanne Cook-Greuter. It is regarded as the most reliable measure of adult stage development.

The Assessment Process

The assessment is conducted online, via a secure web application, and usually takes about 45-60 minutes to complete. Once complete, you will receive your MAP Report, which provides a baseline for understanding how you make meaning of the world, your strengths and limitations. You will also receive feedback on your current stage of maturity, what might be next on your development path, and recommendations for navigating through the next 2-5 years of your life.

How can the MAP benefit business?

The benefits of this Profiling for leaders include:

  • Expanding their capacity to lead
  • Understanding their personal abilities and limitations
  • Providing practical tools to guide them through a journey of transformational change, successful engagement and implementation
  • Deepening their self-awareness and insights into personal and professional development
  • Functioning at an optimum level with more ease in this ever-changing environment

Emotional Intelligence

According to the World Economic Forum (2020), “Emotional intelligence (EQ) is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results. Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships”.

Research has shown that EQ is the strongest predictor of performance, when compared to 33 other critical workplace skills. In addition, 90% of top performers were found to also be high in emotional intelligence. Advanced EQ has been proven to improve personal career growth, organisational functionality, interpersonal relationships and overall business impact.

EQ is also now understood to be a learnable skill that can improve the lives of people – both personally and professionally.

InfinitU has partnered with Learning Matters to bring a cutting-edge, robust emotional intelligence tool, EvolvEQTM to our clients.

How does the Process work?

The process typically comprises of taking two assessments; the first being a Baseline report that is conducted online and takes about 20 minutes to complete. This generates your EQ profile based on Self and Social dimensions. Depending on your needs, at this stage, you could decide to engage in:

  • Training for your employees
  • One-on-one coaching

Exit Assessment

Once the Training and/or coaching has taken place, an exit assessment is completed after 60 – 90 days, and participants are able to see how they have improved in the priority areas identified.

Benefits to Business

Emotional Intelligence in the Workplace 

Employees will gain an understanding of Self and Social Emotional Intelligence. This will give employees better insight and control over their emotions and actions when interacting with both internal and external clients. Your employees are better positioned to:

  • Understand what Emotional Intelligence is and why it is important in the workplace.
  • Develop self-awareness and social awareness to improve behaviours in the workplace.
  • Communicate in an emotionally intelligent way.
  • Identify the impact improved EQ has on performance, productivity, quality output and teamwork.

Emotional Intelligence

According to the World Economic Forum (2020), “Emotional intelligence (EQ) is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results. Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships”.

Research has shown that EQ is the strongest predictor of performance, when compared to 33 other critical workplace skills. In addition, 90% of top performers were found to also be high in emotional intelligence. Advanced EQ has been proven to improve personal career growth, organisational functionality, interpersonal relationships and overall business impact.

EQ is also now understood to be a learnable skill that can improve the lives of people – both personally and professionally.

InfinitU has partnered with Learning Matters to bring a cutting-edge, robust emotional intelligence tool, EvolvEQTM to our clients.

How does the Process work?

The process typically comprises of taking two assessments; the first being a Baseline report that is conducted online and takes about 20 minutes to complete. This generates your EQ profile based on Self and Social dimensions. Depending on your needs, at this stage, you could decide to engage in:

  • Training for your employees
  • One-on-one coaching

Exit Assessment

Once the Training and/or coaching has taken place, an exit assessment is completed after 60 – 90 days, and participants are able to see how they have improved in the priority areas identified.

Benefits to Business

Emotional Intelligence in the Workplace 

Employees will gain an understanding of Self and Social Emotional Intelligence. This will give employees better insight and control over their emotions and actions when interacting with both internal and external clients. Your employees are better positioned to:

  • Understand what Emotional Intelligence is and why it is important in the workplace.
  • Develop self-awareness and social awareness to improve behaviours in the workplace.
  • Communicate in an emotionally intelligent way.
  • Identify the impact improved EQ has on performance, productivity, quality output and teamwork.

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Leadership Coaching (Individual)


This is individual coaching which is customised to the specific needs of the leader, and provides one-on-one opportunities for personal and professional development.

Some of the outcomes you can expect from your coaching journey include:

  • awareness of self, and management of self
  • learning from past and current experience and knowledge
  • addressing the blind spots hindering development
  • awareness of impact as a leader, and management of self in an interpersonal context
  • developing new lenses (perspectives) to navigate unprecedented uncertainty and change
  • and, ultimately personal and professional goal achievement

Leadership Coaching (Team)


Team coaching for an Executive/ Leadership team is a valuable opportunity to go beyond your individual abilities and needs, and to create awareness of your impact as a ‘system’. These sessions work on designing the engagement of the team, sharing experiences, and grounding each person with interpersonal awareness. It offers Leadership teams the space for achieving systemic alignment, collaboration, and creative thinking needed to address complex issues.

These sessions are tailor-made to achieve the specific needs and desired outcomes of your organization.


Leader Personality


Who you are is how you lead    ……. Brené Brown

In determining your personality type, and in essence ‘what type of leader are you’, we utilize the Enneagram, which is a personality typing tool.

The Enneagram is a system of nine personality types, internationally recognised as a powerful tool for understanding ourselves and the people in our lives. This is a tool of self- awareness, as well as awareness of others, and provides insights to be used in personal development and relationship building.

From a Leadership perspective, the Enneagram is valuable in providing insight as to:

  • the leader’s personal and professional style
  • what type of leader are you?
  • What is required to take your functioning to the next level
  • How to lead high-performing teams
  • How to make effective decisions
  • Optimum handling of conflict, and giving impactful feedback
  • What are your natural areas of compatibility and conflict with your peers, and subordinates
  • Working with the different Centres of Intelligence (head, heart, body)
  • Becoming more resilient by developing new patterns of being with life practices to support that
  • Achieving greater integration personally and professionally by balancing personality traits

The tool is already being used widely in the Corporate Sector, as well as by leading academic institutions.

The Enneagram Assessment can be administered as an Online tool or as a face-to-face interaction.


Leadership Maturity Profiling


The Leadership Maturity Profile is an Assessment we provide in association with VEDA. It gives leaders insight into what stage of maturity they are operating at, as leaders. We work with this as a Map for the leader’s development and to explore ways to build the next level of capability. It is about accessing the optimum level of functioning for the leadership role we are working with.

The benefits of this Profiling for the leader include:

  • Expanding their capacity to lead
  • Understanding their personal abilities and limitations
  • Providing practical tools to guide them through a journey of transformational change, successful engagement and implementation
  • Deepening their self-awareness and insights into personal and professional development
  • Functioning at an optimum level with more ease in this ever-changing environment

‘Leader as Coach’ Development


The “leader as coach” phenomenon supports organizational goals for practicing leadership at all levels and creating environments where people feel empowered to step into their power, contribute their unique perspectives, and act quickly without guidance from their leaders.

Pioneering organizations are equipping their leaders with coaching capacities. As coaching conversations become a bigger and bigger part of a leader’s role, many executives are learning classic coaching skills such as deep listening and asking good questions, then providing observations, guidance and feedback.

Our ‘Leader as Coach’ Programme is essentially a Mentorship Programme for leaders who want to adopt a ‘coaching way of leading’.

This programme is a way of working with the leader’s style, imparting skills that allow them to lead their teams more effectively and impactfully in environments where change and complexity has become the norm.

Programme Outcomes

  • Clearly understand what is coaching and how it can be incorporated as a leadership/ management style
  • Become more attuned to your people and what they require to thrive
  • Build more leadership capacity for connecting with your teams
  • Build a deeper level of awareness, confidence and competency as a Leader
  • Understand and practice coaching competencies
  • Additional workplace case studies are introduced to further integrate personal development, coaching and relationship skills
  • Build a learning space to share experiences and development areas in the working day of the Leader
  • Leave with a coaching toolkit to use with your people

This Programme is run as either a 2-day or 4-day workshop, or run as an individual programme. Should you be interested in this offering, please request further detail.


Courageous Leadership


This offering is based on the research of Brené Brown, Ph.D in Dare to Lead.

The most significant finding from Brene’s lastest research is that:

Courage and Courageous Leadership is a collection of four skill sets (described below), which are teachable, observable and measurable!

We offer these as team and organisational effectiveness interventions and tools.

Each can be engaged with individually, or as a collective.

These skill sets include:

Embracing Vulnerability

‘Our ability to be daring leaders will never be greater than our capacity for vulnerability. The truth is whenever we choose courage, we also choose vulnerability. Because that’s precisely what courage is about: acting in spite of fear, uncertainty, and potential danger’.  Brené Brown

Within this skillset, we explore:

  • What is vulnerability, and what is it not
  • Armoured leadership – how to identify your own armour and that of others, what is needed to remove the armour
  • Empathy – what does empathy entail; how do we get it right, and what can go wrong
  • How to have Courageous Conversations – the foundation of Building Trust

Integrating your Values

If you can narrow your values down, you can navigate even the toughest of times!

  • Identifying our top values and how we take this into behaviour
  • Living into your values vs living outside your values
  • How to give Engaged Feedback

Building Trust

This skill set is powerful at an individual, relationship, team and organisational level. It provides a sound diagnostic to assess current levels of trust, as well as identify areas for developing deeper trust.

  • The 7 Behaviours that underpin trust
  • Trust Diagnostic
  • Practices to build deeper trust going forward

Building Resilience

  • Strategies for understanding and connecting with your Emotion
  • Bringing your resilience to the fore in times of change and uncertainty